How to Describe Customer Service on a resume
When trying to get a customer service position, it’s crucial to showcase your relevant experiences and abilities on your resume. A well-written resume can make an enormous difference in getting the job you’re looking for. In Rotorua Resume, we specialize in resume writing to aid you in standing out from the competition. In this article, we’ll give you tips on how to present the quality of service you provide on your resume.
- Use action verbs in explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest that you’ve been actively involved in the work of customer service and achieved outcomes.
- Include specific job duties and responsibilities: Be precise in your description of your customer service experience. Instead of telling the reader that you "worked in customer service," mention that you "managed a team of customer service representatives and took care of customer complaints."
- Use metrics: Provide relevant indicators such as satisfaction levels to show your contribution. For instance, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Tailor your resume: Tailor your resume to fit the customer service position you’re applying for. Include the relevant skills and experience that are relevant to the job.
- Proofread and seek professional help: Proofread your resume before uploading it to ensure it is error-free. If you need help you can seek help from a professional by contacting Rotorua Resume.
If you follow these guidelines that you will be able to craft your own customer service resume which effectively highlights your relevant work experience and expertise. Remember to modify your resume to fit the job that you’re applying for and make sure you proofread it prior to submitting it. Rotorua Resume can also assist in creating a professional resume that showcases your skills and work experience.
