How to Describe Customer Service on a Resume
When applying for a customer service job, it’s important to include your expertise and experiences on your resume. A well-written and professional resume can make significant difference in obtaining the job you’re looking for. At Rotorua Resume, we specialize in providing resume writing services to help you stand out from the rest of the applicants. In this article, we’ll explain how to convey customer service in a resume.
- Use action verbs in talking about your experience with customer service, use action verbs like "assisted," "resolved," or "responded." These verbs demonstrate that you have actively been involved in your work with customers and have seen results.
- Incorporate specific job duties and responsibilities. Be precise in your description of your customer service experience. Instead of declaring that you "worked in customer service,"" use the phrase "managed an entire team of customer service reps and dealt with customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% with effective method of problem-solving."
- Make your resume more tailored: Customize your resume to the specific customer service job you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
- Make sure you proofread your resume and get professional assistance Check your resume for errors before you submit it to ensure the resume is error-free. If you require assistance look into professional help by contacting Rotorua Resume.
With these suggestions by following these guidelines, you can build your own customer service resume which effectively highlights your relevant work experience and expertise. Make sure you customize your resume for the job you’re applying for and ensure that you have it proofread before you submit it. Rotorua Resume can also assist you in creating an effective resume that highlights your strengths and experience.
