How to describe customer service on a Resume

Posted by Rotorua Resume on 22 Oct 2025

When seeking a customer service position, you must be sure to emphasize your relevant qualifications and experience in your resume. A professionally written resume can make the difference in getting the job that you desire. At Rotorua Resume, we specialize in resume writing to assist you in standing out the competition. In this article, we will give you tips on how to write about the level of customer service in your resume.

  1. Use action verbs: When talking about your experience with customer service make use of action verbs such as "assisted," "resolved," or "responded." These verbs show that you are actively involved in your work with customers and are able to show results.
  2. Be specific about your job duties and responsibilities: Be precise when you describe your customer service experience. Instead of declaring that you "worked in customer service," write "managed the customer service reps and handled complaints from customers."
  3. Give metrics: Include pertinent measures such as satisfaction levels to show your effectiveness. For example, "increased customer satisfaction by 15% with effective methods for problem solving."
  4. Customize your resume: tailor your resume for the customer service position you’re applying for. Highlight your skills and experiences that you have that will be most useful for the job.
  5. Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. making it available to ensure it is error-free. If you require assistance look into professional help by contacting Rotorua Resume.

With these suggestions and guidelines, you can write an effective customer service resume that effectively highlights your experience and abilities. Remember to modify your resume to fit the specific job you’re applying for , and ensure that you have it proofread before you submit it. Rotorua Resume can also assist you in writing a powerful resume that showcases your talents and experience.

Great job from Tanja. After looking over my new resume it looks so good I want to hire myself.
Mike Zentner
Was a very fast response, and what they have done was fantastic. Highly recommend for anyone who's looking for help. Thanks again
Matt Clews
Thank you very much for a very fast, professional service from start to finish. Highly recommended.
Marcus Schirms
Got a good paying job because of their resume.
Stalin Sunny
Thank you for the lovely review Sharada, it really means a lot to our team at Rotorua Resume. Wishing you absolutely every success with your new documents and a big thank you again.
Sharada Ragothaman
Highly recommended. Very thankful to Tanja as she has done excellent job with my CV and Cover letter..I had been applying to many office related jobs but my resume never been selected to any job. Having IT background was working hard jobs..with Tanjs s excellent resume writing made my cv selecting to all jobs I have applied...I have got professional job within a month..very Thankful to Tanja..worth for the price..
Indhu sree
Tanja and Rotorua Resumes gave me a spectacular resume and cover letter that I am excited to send off too my future employment opportunities. I would highly recommend there services.
Anthony Smartt
Incredibly satisfied with my experience using Rotorua Resume. Very little effort needed from myself, everything was taken care of by Tanja, who was very responsive and helpful. The resume and cover letter was very professional and detailed, I ended up getting a job offer within 2 weeks of using this resume.
Kimel Pillay
Very professionally written. Should have done this earlier. Recommended
Mark Gebbie
Positive: Professionalism, Quality, Responsiveness, Value I only moved to Australia a bit over a year ago, with Covid it wasn’t easy to find a job so i took the first opportunity to keep our household going. But i want more, i want educate myself and find a better job. With Rotorua Resume i finally get this chance, since cv’s and cover letters work a bit different here and i need help to stand out in this harsh times. Tanja is an awesome professional, very responsive and her writing is incredible! Fingers crossed i’ll land my dream job now!
Elle Street
How to present Customer Service on a resume

Resume

We provide professional resume writing services.

How to present Customer Service on a resume

Cover Letter

We provide professional cover letter writing services.

How to present Customer Service on a resume

LinkedIn Profile

We provide professional linkedin profile writing services.

How to present Customer Service on a resume

Contact Us

Click the button below to get in touch.

About Us &

What We Do

We offer expert resume writing services and our very experienced resume writers will make sure that your resume stands out from the crowd.

We’re a team of highly qualified and experienced HR professionals, recruiters, and consultants who are committed to providing you with an exceptional, well-written cover letter or resume.

We pride ourselves on our vast understanding of best-practice hiring methodologies and Australian recruitment standards. Plus, our expertise in a wide variety of industries and professions means that we can create a high-quality, impactful resume that meets your personal requirements.

Our end goal is to deliver you with a striking and impressive resume that is correctly optimised for success in the competitive Rotorua job market.

We offer a 100% satisfaction guarantee on all of our services, so you can be sure that you will be fully satisfied with your new cover letter or resume.

100% Satisfaction Guaranteed
Make an Enquiry

Request a Quote

Fill out the form below to get in touch or call us today on
0800 024 129