How to present Customer Service on a resume
When applying for a customer service position, you must be sure to emphasize your relevant qualifications and experience on your resume. A well-written and professional resume can make an enormous difference in getting the job you’ve always wanted. The team at Rotorua Resume, we specialize in resume writing to make you stand out from the rest of the applicants. In this post, we’ll discuss tips on how to present the level of customer service in your resume.
- Use action verbs. When talking about your experience with customer service make use of action verbs like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively involved in customer service work and are able to show results.
- Incorporate specific job duties and responsibilities. Be specific when describing your customer service experience. Instead of telling the reader that you "worked in customer service," use the phrase "managed the customer service representatives and handled customer complaints."
- Use metrics: Provide relevant metrics , such as customer satisfaction rates to demonstrate your effectiveness. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Make your resume more tailored: Customize your resume to fit the customer service position that you’re applying for. Highlight the experience and skills that you have that will be most useful for the position.
- Proofread and seek professional help You should proofread your resume prior to sending it out to ensure it’s not erroneous. If you need help seek professional assistance from Rotorua Resume.
If you follow these guidelines and guidelines, you can write your own customer service resume which effectively highlights your relevant experiences and expertise. Be sure to tailor your resume to the specific job that you’re applying for and be sure to proofread your resume prior to submitting it. Rotorua Resume can also assist with the creation of a strong resume that showcases your talents and experience.
