How to Write a Good Customer Service Resume

A successful customer service resume or CV (Curriculum Vitae) is about highlighting your pertinent expertise and experiences. A well-written resume along with a solid cover letter, along with a professional LinkedIn profile, could make a a big difference in getting an interview. At Rotorua Resume, we specialize in offering resume and CV writing services along with cover letter writing services and LinkedIn profile optimization to make you stand out from your crowd. In this article, we’ll explain how to present customer service on your resume or CV, show the skills of customer service on a resume or CV as well as provide suggestions regarding how to present your customer service abilities.

How do you describe customer service on an application or resume:

When describing your customer-service experience, you should focus on specific jobs and duties. Use action verbs such as "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent indicators, such as the percentage of satisfaction with your customers, to demonstrate your impact.

How do you present customer service abilities on a resume or CV:

Alongside describing your experience, be sure to emphasize specific skills which are pertinent to customer service. These include solving problems and communication. Include any relevant certificates or training for example, a customer service training course or certificate for a particular customer service software.

What should I write about customer services skills?

When you write about your customer service skills, focus on the most essential and pertinent skills to the position you’re applying to. For example, if the job demands a lot phone communications, you should highlight your previous experience and abilities for customer service by phone.

What do I do to write about my experience with customer service:

When you write about your customer service experience, you should use specific examples and measure your successes. For instance, instead of using the phrase "Helped customers with their concerns," say "Assisted an average of 50 people per day with their questions, resulting in a 90percent satisfied rate."

By following these tips, you can create an excellent customer service resume CV, cover letter, and LinkedIn profile which showcases your experience and expertise which makes you a great candidate for customer service roles. Be sure the need to check your resume or CV and cover letter prior to the submission and also think about seeking professional help from Rotorua Resume if you need assistance.